Support Center

Everything you need to know about FWD FRM gear and your experience with us.

How long does shipping take for FWD FRM performance gear?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.

What is your return policy for worn apparel?

We offer a 30-day satisfaction guarantee. Items must be returned in original condition with tags attached. For hygiene reasons, base layers and socks must be unworn and in their original packaging.

How do I ensure I am ordering the right size?

Each product page features a detailed 'Size & Fit' guide. Our gear is designed for an athletic fit; if you prefer a looser feel for your workouts, we recommend sizing up.

Does FWD FRM offer international shipping?

Yes, we ship our performance apparel worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Duties and taxes are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How should I care for my technical fabrics to ensure longevity?

To maintain the integrity of our moisture-wicking technology, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.